WM Maintain respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. Last updated: August 2026.
Who we are
WM Maintain is a specialist mechanical and electrical service provider operating across the United Kingdom. For the purposes of data protection law, WM Maintain is the controller of the personal data described in this policy.
Information we collect
We collect the information you provide directly — for example, when you complete our contact form or email us, we receive your name, email address, phone number, company, and the content of your message. If you engage us to deliver services, we also hold the contact and site information needed to carry out that work. We additionally collect standard technical data (such as browser type and pages visited) to keep the site secure and understand how it is used.
Cookies
Our website uses cookies to remember your preferences and to analyse site traffic. When you first visit, you can accept, reject, or customise optional cookies through the consent banner, and you can change your choice at any time through your browser settings.
How we use your information
We use your information to respond to enquiries, provide and improve our maintenance services, manage contracts and callouts, and communicate with you about your request. We do not sell your personal information, and we only share it with third parties where necessary to deliver a service you have asked for — such as a subcontractor attending your site — or where required by law.
Legal basis and compliance
We process personal data in line with applicable data-protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018. Depending on the situation, we rely on the performance of a contract, our legitimate interests in running and promoting our business, compliance with legal obligations, or your consent. Where we rely on your consent, you may withdraw it at any time.
Retention and security
We keep personal data only for as long as necessary to fulfil the purposes described above — including any statutory retention periods that apply to compliance and certification records — and we apply appropriate technical and organisational safeguards to protect it against loss, misuse, or unauthorised access.
Your rights
You have the right to access, correct, or request deletion of your personal data, to object to or restrict certain processing, and to data portability. To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Contact
For any privacy question or request, email us at office@wmmaintain.com.